Contact information
📍 Customer Support
If you need assistance with orders, shipping, returns, or product inquiries, our support team is available to help.
We typically respond within 1–3 business days.
📧 Contact Information
- Email: support@kiraharmony.us
- Phone: +1 (804) 986-1516
- Address: 8250 Skirmish Ln, Mechanicsville, VA 23111, United States
🕒 Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed
📦 Order Support
Please include the following when contacting us:
- Order number
- Full name used at checkout
- Email address
- Description of the issue
This helps us resolve your issue faster.
⚠️ Common Support Topics
We can assist with:
- Order tracking
- Shipping delays
- Refund requests
- Product issues
- Address changes (before shipment)
🔐 Security Notice
We will NEVER ask for your full credit card details or sensitive payment information via email or phone.